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Black Friday

Black Friday 2024 FAQs

Black Friday 2024 Info

Up to 50% Off Everything. This Black Friday, we are offering discounts ranging from 10% to 50% on all items. Our products will be clearly marked with the discount percentage and the new price versus the original retail price. Items purchased outside

I haven't received my Black Card

Every customer shopping during the Black Friday period should receive a Black Card in their order, please be sure to check the packaging!. If you are sure that you have not been sent a card, please reach out to our Customer Support team at support@pa

My free gift is missing from my order

This Black Friday we have exciting freebies available on the 24th and the 27th November. These gifts will be added to your basket automatically when you reach the spend threshold of £50/$60/€60 while stocks last. If this was not added to your basket

Can I use my loyalty points to shop Black Friday?

Of Course! We will be accepting all usual payment methods which can be found here. If you are having difficulty converting your points into store credit, please visit the Loyalty FAQs. Still having trouble? One of our Support Agents will be happy to

I purchased an item before it was reduced

Unfortunately, any items that were purchased prior to the Black Friday Sale are not eligible for discount. If your item is unworn and within the 45 days return policy, you are more that welcome to send the product back for a refund and repurchase at

My parcel is taking longer than usual to arrive

We aim to process & dispatch orders placed Monday to Friday before 3 pm GMT for courier collection the same day. The nature of Black Friday means there is an overwhelming amount of orders placed in a short period of time, which may result is slight d