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FAQ

Where's my order?

All orders placed before 3pm GMT will be dispatched on the same working day! if you placed your order after 3pm your parcel will be dispatched the following working day. You will receive a shipping confirmation once your order is dispatched.  Once

My order tracking doesn't work

Please allow at least 24 hours after dispatch for your tracking link to become live with the carrier. In most cases the tracking link will only become live online once it is scanned for the first time. You may have received your dispatch notification

Do you cover customs & duties?

USA Orders below the value of $800 USD will not incur any import tax or duties to the US!   COUNTRIES WITHIN THE EUROPEAN UNION As the UK has now left the European Union (EU), orders to countries within the EU will now need to go through customs. Ple