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Orders & Payment

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FAQ

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Pre-Orders

We will aim to ship all pre-order items on the dates advised on the individual product page at the time of purchase. Payments for pre-orders will be taken at the time of placing the order, just as though you have placed a regular order. If you would

P&Co Customs

As P&Co Customs products are made to order, customisation of these items may take up to to 14 working days. Please allow up to 14 before dispatch. You will receive an email from [email protected] after the customisation has been completed, as well as an

Discount Codes, Promotions & Offers

From time to time we offer discount codes or promotions, these may be communicated via our email newsletters or on our various social media accounts. Only one discount code can be used per order, and can't be used in conjunction with any other offer.

I have received the wrong item

If you have received an incorrect item please contact us using the contact form or directly at [email protected] Please provide the following information. Order reference Item name/sku ordered but not received  Item name/sku received incorrectly   We w

I have received a faulty item

We are very sorry to hear you have received a faulty item!  Before you go ahead and return it to us we could save you the hassle! Please send your order number, a description and photo of the fault on the item to [email protected] so we can rectify this

There's something missing from my order!

We are very sorry! All items are scanned several times to complete your order before leaving our warehouse so this is extremely rare! If there's an item missing from your order please contact us via our contact page or directly at [email protected] with