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What are instant returns?Updated 2 months ago

Instant Options Explained

  1. For our UK & EU customers, we now offer instant refunds. This means that you will be refunded as soon as your request is processed, rather than having to wait for the goods to arrive and be processed.

  2. If your item is the incorrect size, we also offer instant exchanges for UK & EU customers. Your new item will be sent out straight away before you send off your unwanted item, so you won’t have to wait to get the right item. Please note, that we currently do not offer exchanges for other items, only sizes.

  3. We are working on introducing instant options for the US and other international territories.

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